Refund Policy

Effective Date: August 6, 2025

MYSTA LLC (“we,” “our,” or “us”) is committed to delivering high-quality wellness coaching, movement practices, and educational resources. Due to the nature of our services—many of which are digital, time-based, and/or personalized—all sales are considered final unless otherwise stated in writing.

Please read this Refund Policy carefully before purchasing or subscribing to any of our services.

1. General Policy – All Sales Are Final

Unless explicitly stated otherwise:

All coaching sessions, digital content access, membership subscriptions, class bookings (virtual or in-person), and downloadable materials are non-refundable.
Refunds will not be provided for failure to attend scheduled sessions, change of mind, or unused time on memberships.

2. Membership Subscriptions

All membership fees (monthly or annual) are charged in advance. You may cancel your membership at any time, but no refunds will be issued for the remainder of the current billing period.

It is your responsibility to manage your subscription settings before your next billing cycle. You will retain access until the end of the paid period.

3. Exceptional Circumstances

In rare cases of technical error, duplicate charge, or other demonstrable billing issues, please contact us at [Insert Contact Email] within 7 days of the charge. We will investigate the matter and, if warranted, issue a refund or credit.

4. Liability Limitations via Arbitration

In the event of any claim, dispute, or disagreement between you and MYSTA LLC regarding purchases or refunds, both parties agree to pursue binding arbitration as the exclusive method of dispute resolution.

In such cases, MYSTA LLC’s total liability will be limited to the amount paid by you for the disputed service or product. We are not liable for incidental, indirect, consequential, or punitive damages, including but not limited to time lost, perceived outcomes, or emotional distress.

5. No Guarantees of Results

Wellness coaching, fitness programming, and mindfulness practices are deeply personal and depend on individual engagement. While we aim to provide empowering and high-quality services, we do not offer guarantees regarding outcomes or specific results. As such, dissatisfaction with results does not qualify for a refund.

6. Contact Us

If you believe you are eligible for an exception, please contact us with full details:

MYSTA LLC

Email: zkblue12@gmail.com

Subject Line: Refund Request – [Your Name + Service Purchased]

All refund requests will be reviewed within 7 business days of receipt.

By purchasing from MYSTA LLC, you acknowledge that you have read and agree to this Refund Policy.